Privacy Policy
1 April 2025

At Leo Pet Mart, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website at www.leopetmart.lk.

1. Information We Collect

When you place an order or contact us via our website, we may collect the following personal information:

• Full Name
  
  
• Contact Number
  
  
• Delivery Address
  
  
• Email Address
  
  
• Product Details (items you wish to order)
  
  

We do not collect or store payment card information, as we currently operate on a Cash on Delivery or Bank Transfer basis only.

2. How We Use Your Information

We use the information you provide for the following purposes:

• To process and fulfill your orders
  
  
• To communicate with you regarding your order status or inquiries
  
  
• To improve our services and customer experience
  
  
• To provide you with relevant updates or offers (if you have opted in)
  
  

3. How We Share Your Information

We do not sell, trade, or rent your personal information to any third parties.

We may share your information only with:

• Our delivery partners, for the purpose of delivering your order
  
  
• Internal staff involved in processing your order
  
  

4. Data Storage and Security

Your personal information is securely stored and only accessible to authorized personnel. Any information you submit via our website is transmitted over secure channels.

5. Cookies and Tracking

We may use cookies or similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may affect some functionality of the website.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., social media pages). We are not responsible for the privacy practices of these external sites.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
  
  
• Request correction or deletion of your data
  
  
• Withdraw consent at any time
  
  

To make such a request, please contact us using the details below.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Leo Pet Mart

Email: leopetmart@gmail.com

 Phone: 076 635 2480

 Website: www.leopetmart.lk

Address: Frazer Avenue, Moratuwa, Sri Lanka